- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Accidental Damage Protection
- Product Type
- Service
HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products. This easy-to-use HP Care Pack service offers enhanced hardware protection that is far more than just insurance.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5
- Service Details
Remote Problem Diagnosis and Support:
- Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution
Parts and Materials:
- Includes all labor and HP-supported parts required to return your covered hardware in operating condition, or replacement of the device if it cannot be repaired
Coverage Window:
- Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested
- Provided Support
- Remote Diagnosis
- Service Availability
- 9 x 5
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HP Notebook