- General Information
- Manufacturer
- Netgear, Inc
- Manufacturer Website Address
- http://www.netgear.com/
- Brand Name
- Netgear
- Service Name
- ProSupport Advanced
- Product Type
- Service
A Simple, Reliable and Cost Effective Way to Manage Your Data Centers
The NETGEAR® support team is here to ensure that your storage and network systems run smoothly and reliably, thus allowing you to focus on the core mission of your business. Our support offerings, which are simple, innovative and cost effective, help reduce the cost and complexity of managing your data centers.
Backed by NETGEAR R&D engineering, NETGEAR technical support engineers have the proven expertise to quickly resolve even the most challenging technical problem. Our warranty and optional service offerings are designed to provide you with superior services required to manage enterprise class data centers while keeping the maintenance costs low.
Advanced Tech Support (24x7) and Software Maintenance
This offering allows you to access level 3 technical experts 24x7 to mitigate support issues and ensure the highest availability for your enterprise data environment. Coverage includes installation and advanced configuration and troubleshooting support using remote diagnostic tools and technology.
Software updates, technical alerts and information on software upgrades are included. A dedicated priority toll free line makes it easy and convenient for your IT staff to contact NETGEAR experts when a need arises.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7xNext Business Day
- Provided Support
- Remote Installation
- Remote Configuration
- Remote Diagnosis
- Software Update
- Escalation Support
- Remote Troubleshooting
- Software Upgrade
- Service Duration
- 3 Year
- Product Supported
- NETGEAR 8800 Series 6-slot Chassis Switch